If you were having trouble downloading software with the SAP Software Download Manager, then the reason could be, that you haven’t got the latest Version 2.1.143 yet:
It seems that while earlier versions can still read the download basket content, they cannot download the included items any longer, resulting in an error stating “The SAP Service Marketplace returned an error while trying to start the download”:
Downloading the latest SAP Download Manager (version 2.1.143, March 2016) resolves this issue, but does not include a Windows application or desktop icon as the earlier versions any longer.
However, if you still got an existing SAP Download Manager installation, you could create a shortcut to the new DLManager.jar file on your desktop and reuse the original SAP DL Manager.ico icon file to get the same user experience as before:
